Legal
Legal
Legal
Last updated December 14, 2025
ptfl.io (“we,” “us,” or “our”) provides a portfolio experience builder that enables creative professionals and agencies to launch tailored portfolio instances on custom domains. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when individuals visit our marketing site, access the admin dashboard, deploy portfolio instances, or interact with any associated services (collectively, the “Services”).
By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not access or use the Services.
We may receive information about you from hosting providers, security vendors, payment processors, or social platforms where you choose to authenticate. We combine this information with data we collect directly to maintain accurate records.
For fraud prevention, abuse detection, and law enforcement cooperation, we may collect comprehensive forensic data with your explicit consent:
This forensic data is used exclusively for security purposes and may be shared with law enforcement upon valid legal request. You can withdraw consent at any time, and we will stop collecting additional forensic data while retaining existing data for legitimate security purposes as outlined in our retention policy.
We do not sell personal information. We share data only with:
We use essential cookies to authenticate sessions, remember preferences, and ensure site security. With your consent, we deploy optional analytics cookies to measure traffic, diagnose issues, and improve the user experience. You can adjust your cookie preferences at any time through the onsite cookie banner or by updating browser settings. See our Cookie Policy for details.
We retain personal information only for as long as needed to deliver the Services, comply with applicable law, and protect the platform. Unless a longer period is required to resolve disputes or investigate abuse, contact-form submissions and associated audit logs are retained for up to five (5) years. Authentication logs and session metadata follow the same schedule. We periodically review stored information and delete or anonymize data that is no longer required.
Depending on your location, you may have rights to access, correct, update, delete, or restrict use of your personal information, as well as rights to data portability and to object to certain processing. You may also withdraw consent for optional data collection without affecting core functionality.
To exercise any rights, contact us using the information below or submit a request through the Do Not Sell / Data Rights portal. We may request additional verification details before fulfilling your request. You can also manage cookie preferences directly on the site and opt in or out of analytics cookies at any time.
We operate globally, and your information may be processed in countries different from where you reside. We implement appropriate safeguards—such as standard contractual clauses—to protect personal data transferred across borders.
The Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us so we can delete it.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. When we make material updates, we will revise the “Last Updated” date and provide additional notice if required. Continued use of the Services after changes take effect signifies acceptance of the revised policy.
If you have questions, requests, or complaints about privacy practices, please contact us at:
ptfl.io